Komisja Rynku Wewnętrznego i Ochrony Konsumenta Parlamentu Europejskiego pracuje nad raportem w sprawie zaufania konsumentów w epoce cyfrowej (Consumer Confidence in Digital Environment). Poniżej fragment listu przedstawicieli Komisji:
In the view of the coming consumer protection, intellectual property and information society acquis revisions, it is essential to draw attention to European and national inadequacies, not only in consumer protection, but also in the IT sector in general. My intentions do not lay purely in proposing new legislative propositions, but also in finding ways to deregulate unnecessary rules, which are harmful to European companies acting in the global market.
In respect of all the current issues which can be raised (intellectual property and public interests, e-business, digital libraries, access to knowledge, mobile e-commerce, proportionality of enforcement, piracy, unfair contractual terms, online music stores, collective management, phishing, cybersquatting, Internet-telephony, Internet banking, e-learning, interoperability, privacy, data retention, etc., etc.), I would like to ask you and your organisation whether you can send me a written focused contribution on the following points:
1. What are the main problem areas, which you are confronted with generally, or in your field, regarding Consumer Confidence in the Digital Environment?
2. What are the key challenges for the IT industry and its users, which can be foreseen for the near future generally or particularly in your field of competence (especially regarding the Consumer Confidence in the Digital Environment)?
3. Could you present your opinion on legislative problems (Issues for which new legislation is needed or where, on the other hand, overregulation and some unnecessary rules should be abolished. Please address these questions concerning EU legislation or even those in which the national rules apply, and so only better coordination of the Member States can be supported)?
4. Because the Internal Market cannot be isolated from the globalized market, do you see similar or different problems and challenges at international/global level?
5. In regard to your previous answers, do you see possible legislative solutions?
6. Moreover, could you please share any other ideas which have been raised in your mind on Consumer Confidence in the Digital Environment?